Privacy Policy

Privacy PolicyEffective Date: October 16, 2025 Mason Freight & Logistics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, services, or communicate with us.

Information We Collect

We may collect personal information, including:

Name, business name, and job title
Email address, phone number, and mailing address
Shipping origin and destination details
Billing and payment information
Website usage data (via cookies or analytics tools)
Communications sent via email, website forms, or by phone

We collect this data when you:

Contact us or request a quote
Use our website or fill out a form
Book or manage a shipment
Subscribe to newsletters or updates

How We Use Your Information

We use your information to:

Provide freight and logistics services
Communicate with you about shipments or services
Process payments and invoices
Improve our services, website, and customer experience
Comply with legal or regulatory obligations
Send updates or promotional content (with your permission)

Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. This includes tools like Google Analytics to monitor performance.

You can disable cookies in your browser settings at any time.

Email Communications

If you choose to subscribe to emails, we may send you newsletters, service updates, or promotions. You can unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share limited data with trusted third parties such as:

Carriers, brokers, or logistics partners
Payment processors (e.g. Stripe, Square)
Website hosting or technical support providers
Legal or regulatory authorities when required by law

All third parties are required to maintain data confidentiality and only use your information for necessary business purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure. If a data breach occurs, we will notify affected individuals and authorities as required by law.

Data Retention

We retain your information only as long as necessary to:

Provide our services
Fulfill legal and regulatory requirements
Resolve disputes and enforce agreements

You may request deletion of your data at any time, unless we are required by law to keep it.

Your Rights

You have the right to:

Access and review your personal data
Request corrections or deletions
Withdraw consent for marketing communications

To make a request, contact us at:

Email: info@masonfreightlogistics.com
Phone: (773) 563-0205

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we learn we have, the data will be deleted promptly.

International Data Transfers

If you access our services from outside the United States, please note your data may be transferred to and processed in the U.S. We take appropriate steps to protect your information.

Legal Compliance

We comply with all applicable privacy regulations, including:

The California Consumer Privacy Act (CCPA)
The General Data Protection Regulation (GDPR) (if applicable)
Other state and federal laws governing data protection

We do not discriminate against users who exercise their legal privacy rights.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, along with the effective date. Continued use of our services means you accept the updated policy.

Contact Us

If you have any questions or concerns about this policy, please contact:

Monica A. Mason, CEO

Mason Freight & Logistics
Email: monica@masonfreightlogistics.com
Phone: (708) 277-9044
Website: www.masonfreightlogistics.com